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Information for Customers with Special Needs
Please feel free to contact the Passenger Information Center (Narita International Airport Information) if you encounter problems or have any queries.
Narita International Airport Information
Telephone number:
+81(0)476-34-8000
E-Mail:
Click here
For Customers with Walking Disabilities (index)
For Customers with Visual Disabilities (index)
For Customers with Hearing and Speech Disabilities (index)
For Customers with Illnesses and Injuries (index)
Macromedia Flash Player Version
Instructions for using the Flash Player Map
Text Version: Terminal 1 Facility Layout
Text Version: Terminal 2 Facility Layout
Access by Rail
Access using Buses and Taxis
Road Access and Parking Information
Access between Terminals 1 and 2 using Terminal Shuttle Bus
Information on Departure Procedures
Informationon Arrival Procedures
Information on Flight Connections
General Inquiry Telephone Numbers (flight information, lost items, etc.)
Telephone Numbers for Airlines in Terminal 1
Telephone Numbers for Airlines in Terminal 2
Telephone Numbers for Rail, Bus, Taxi and Car Park Operators
Questions regarding Wheelchairs
Questions regarding Security Checks
Questions regarding Facilities and Services
Links to Airline Barrier-free Information
