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HOME >> Information for Customers with Special Needs >> Barrier-free Facilities & Services: Information Counters, Wheelchair Rental and Written Information Service

Information for Customers with Special Needs
Barrier-free Facilities & Services: Information Counters, Wheelchair Rental and Written Information Service

Information counter icon

If you have any queries or encounter problems, please feel free to approach the information counters indicated with a question mark (?). Inquiries can be made and information provided in writing.


Wheelchairs and baby carriages are also available.
Wheelchairs rented out at the information counters can only be used up to the security checkpoint.
Please make use of airline services if you require a wheelchair to the boarding gate.
Please contact your airline for details on services they offer.


Photograph of an information counter