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HOME >> Information for Customers with Special Needs >> Barrier-free Facilities & Services: Information Counters, Wheelchair Rental and Written Information Service

Information for Customers with Special Needs
Barrier-free Facilities & Services: Information Counters, Wheelchair Rental and Written Information Service

Information counter icon

If you have any queries or encounter problems, please feel free to approach the information counters indicated with a question mark (?). Inquiries can be made and information provided in writing.


Wheelchairs and strollers can be borrowed free of charge at any of the information counters in the passenger terminals. When finished, please return them to the nearest information counter. This service is available to arriving passengers after completion of inbound passport control and Customs procedures.

Please contact your airline for information on services provided by that carrier.


Photograph of an information counter