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HOME >> Information for Customers with Special Needs >> Barrier-free Facilities & Services: Special Assistance and Intercom Services

Information for Customers with Special Needs
Barrier-free Facilities & Services: Special Assistance and Intercom Services

Special Assistance and Intercom Services icon

Special assistance service is provided on request from customers with physical disabilities.
On arriving at the airport for your flight, please approach a JR or Keisei line station attendant, go to the nearest information counter or use the intercom to request assistance. An airport staff member will take you to the check-in counter of your airline where an airline staff will offer assistance to the boarding gate.
Airline staff also offer assistance from the arrival gate to the baggage claim area on arriving at Narita. From there, an airport staff will be on hand to help you from the Customs area.



Photograph of an intercom