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HOME >> Information for Customers with Special Needs >> Barrier-free Facilities & Services: Tactile Flooring

Information for Customers with Special Needs
Barrier-free Facilities & Services: Tactile Flooring

Tactile flooring has been laid along the departure and arrival routes in both Terminal 1 and 2. The tactile flooring shows the direction to the departure lobby information counter from the railway stations and from the pick up and set down zones in front of the terminals when arriving by train or car.
An airport staff member will take you to the check-in counter of your airline where an airline staff will offer assistance to the boarding gate.
Airline staff also offer assistance from the arrival gate to the baggage claim area on arriving at Narita. From there, an airport staff will be on hand to help you from the Customs area to the arrival lobby information counter.
Tactile flooring shows the way from the information counter to the railway stations or to the pick up and set down zones outside.
Please feel free to ask for assistance if you require an attendant to guide you.


Photograph of tactile flooring on 1st floorPhotograph of tactile flooring on 4th floorPhotograph of tactile flooring on the sidewalk in front of the terminal