Tactile flooring is installed in each terminal to assist with departures and arrivals. The tactile flooring show directions to the departure lobby information counter from the railway stations, and from the pick up and set down zones in front of the terminals when arriving by train or car. An airport staff member will take you to the check-in counter of your airline where the airline staff there will offer you with assistance to the boarding gate. Airline staff also offer assistance from the arrival gate to the baggage claim area upon arrival at Narita. From there, an airport staff will guide you from the Customs area to the arrival lobby information counter. Tactile flooring shows the way from the information counter to the railway stations or to the pick up and set down zones outside.Please feel free to ask for assistance if you require an attendant to guide you.
Information in Braille (with Intercoms for Assistance and for Finding Toilet Locations)
Braille information boards are located inside the terminals. Braille panels with intercoms attached provide information on the location of facilities and other services. If you have any questions, please use the intercom to call an attendant. Braille information panels at the entrances to toilets describe the type of toilet and the layout inside.