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HOME >> Information for Customers with Special Needs >> Telephone Inquiries: Telephone Numbers for Airlines in Terminal 2

Information for Customers with Special Needs
Telephone Inquiries: Telephone Numbers for Airlines in Terminal 2

Please check the number before dialing
Some airlines provide information on their services for people with disabilities and special needs in their website.

Many flights are code share in which the flight will have more than one airline flight number.
The terminal used may differ depending on the airline servicing your particular flight. Please confirm your terminal with your airline.

Airlines Telephone number
letter A
Air India Telephone: +81(0)3-3508-0261
AIR MACAU Telephone: +81(0)3-3595-8811
Air New Zealand Telephone: +81(0)476-34-8388
Air Niugini Telephone: +81(0)3-5733-7109
Air Tahiti Nui Telephone: +81(0)3-6267-1177
American Airlines Telephone: +81(0)3-4333-7675
(Mon-Fri 9:00-17:30)
Asia Atlantic Airlines *No contact details in Japan.
letter B
Bangkok Airways Telephone: +81 (0)3-6450-1802
British Airways Telephone: +81(0)3-3298-5238
letter C
Cathay Pacific Airways Telephone: +81(0)3-6746-1000
CEBU PACIFIC AIR Telephone: 632-7020-888
China Airlines Telephone: +81(0)3-6378-8855
China Eastern Airlines Telephone: +81(0)3-3506-1166
letter E
EASTAR JET Telephone: +81(0)476-34-6042
Emirates Telephone: +81(0)3-6743-4567
letter F
Finnair Telephone: 0120-700-915
(Mon - Fri 09:00-17:30 * Only in Japan)
Firefly *No contact details in Japan.
letter G
Garuda Indonesia Telephone: +81(0)3-3240-6161
letter H
Hainan Airlines Telephone: +86-898-95339
HK Express Telephone: +852-3902-0288 (8:00-24:00)
Hong Kong Airlines Telephone: +81(0)98-987-0622
letter I
Iberia Telephone: +81(0)3-3298-5238
letter J
Japan Airlines (Int'l. Service) Telephone: +81(0)3-5460-0511
Japan Airlines (Dom. Service) Telephone: +81(0)3-5460-0522
letter L
LAN Airlines Telephone: +81(0)3-5695-1642
letter M
Malaysia Airlines Telephone: +81(0)3-4477-4938
MAB Global contact centres
*Japanese(Mon-Fri 9:00-17:00)
*English (available 24 hours a day, 365 days a year)
MEGA Maldives Airlines Telephone: +(960) 300-6672
letter N
NokScoot Telephone: +81 (0)3-4579-5788
07:00-21:00 (Tokyo Time)
letter P
Pakistan International Airlines Telephone: +81(0)3-3216-6511
Philippine Airlines Telephone: +81(0)476-34-8381
letter Q
Qantas Airways Telephone: +81(0)3-6833-0700
Qatar Airways Telephone: +81(0)3-5501-3771
letter R
Royal Brunei Airlines Telephone: +673-2212222
letter S
S7 Airlines *No contact details in Japan.
Scoot Telephone: +81(0)3-4579-5788
SriLankan Airlines Telephone: +81(0)3-3431-6600
letter T
TAM Airlines Telephone: +1-888-235-9826
Thai AirAsia X Telephone: +81-50-6864-8181
(Mon-Fri 8:00-17:00)
Tigerair Taiwan Telephone: +65-3157-6434
17:00-22:00 (Singapore time)
TransAsia Airways Telephone: +81(0)570-550-075 * Navi Dial (flat rate, automated call transfer)
t'way air Telephone: +81(0)476-34-6712