Skip header and location display and go to main text

HOME >> Information for Customers with Special Needs >> Telephone Inquiries: General Inquiry Telephone Numbers (flight information, lost items, etc.)

Information for Customers with Special Needs
Telephone Inquiries: General Inquiry Telephone Numbers (flight information, lost items, etc.)

Please check the number before dialing.


InquiryTelephone Numbers
General inquiries Narita International Airport Information : Telephone: +81(0)476-34-8000
Flight informationNarita International Airport Information : Telephone: +81(0)476-34-8000
Airport entry restrictionsNarita International Airport Information : Telephone: +81(0)476-34-8000
Lost property inquiriesNarita International Airport Information : Telephone: +81(0)476-34-8000
Passport control proceduresTokyo Immigration Bureau, Narita Airport Office : Telephone: +81(0)476-34-2222
Duty free limits, import restrictions and other Customs inquiriesNarita Customs Branch : Telephone: +81(0)476-34-2128
Health inquiries relating to infectious diseases overseas and inoculationNarita Airport Quarantine Station : Telephone: +81(0)476-34-2310
Inquiries concerning the import or export of animals and meat productAnimal Quarantine Station, Narita Branch : Telephone: 
Terminal1: +81(0)476-32-6664
Terminal2: +81(0)476-34-2342
Inquiries concerning the import or export of plants, vegetables or fruitYokohama Plant Protection Station, Narita Branch : Telephone: 
Terminal1: +81(0)476-32-6694
Terminal2: +81(0)476-34-2352