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Telephone Inquiries

Narita International Airport infomation

「Reception Hours 24hours a day everyday」

※Please check the number before dialing
As you will be guided by an automated voice, please follow the voice guidance and press the number that best corresponds to your inquiry.
*Between 5:00 and 23:00, an automated voice will be used to provide flight information.
Operators will be available at to provide flight information at night (23:00 - 5:00) and respond to other inquiries.

Usage

The telephone dial numbers are the numbers inside the squares. Please press the button that best corresponds to your inquiry and proceed with the guidance.

Select language and requirements (automated voice guidance)

  1. 1 Japanese
  2. 2 English
  3. 3 Chinese
  4. 4 Korean
  1. 1 Departures
  2. 2 Arrivals
  3. 3 Other Inquiries

1 2 Flight arrivals and departures(automated voice guidance)

Select voice guidance or fax guidance

  1. 1 Voice guidance
  2. 2 fax
1 In the case of voice guidance
  1. 1.Enter the number portion of your flight number 例:1234#
  2. 2.Flght information via automated voice recordings
  3. 3.If you would like to listen to other forms of guidance
  1. 0 Connect to operator
  2. 1 Listen to guidance once again
  3. 2 Othe deaparture flights/Arrival flight information
  4. 3 Arrivals/Departure flight information
  5. 9 End
2 In the case of fax guidance

The three following methods are available in the case of guidance by fax.

1 Search by flight name
  1. 1.Enter the number portion of your flight number Example:1234#
  2. 2.Submit※Click the submit button and leave the telephone receiver on standby as you wait.
2 Search by flight time
  1. 1.Enter your four-digit timezone※E.g., to search flights between 6:00 AM to 6:00 PM (18:00), enter 0618
  2. 2.Submit※Click the submit button and leave the telephone receiver on standby as you wait.
3 Search by all flights for a given date
  1. 1.Submit※Click the submit button and leave the telephone receiver on standby as you wait.

3 Other inquiries

We will connect you directly with an operator.

※Please note that your conversations with the operator are recorded for service improvements and for later reference and confimation.

  1. Flight Information Serch

    Today’s Flights

  2. If you wish to see data on flights tomorrow and thereafter,
    please click here.

    Weekly Schedule

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