Service Facilities

Baggage Delivery

・Passengers can have their baggage collected from their lodging in Japan, in advance, and delivered to the airport. To retrieve baggage, please go to the counter on the international departure floor in Terminal 1 or Terminal 2.
 * The counter locations are different for passengers departing from Terminal 3. Please check below.

 ・GPA Airport TA-Q-BIN: Counter on the international arrival floor (1st Floor) in Terminal 2.

 ・ABC airport delivery service/QL Liner: Counter on the international departure floor (3rd Floor) in Terminal 2.


・Passengers who prefer to deliver their baggage directly to a depot or convenience store should contact the relevant delivery company on which Locations accept baggage for delivery to the airport. To send baggage, please go to the counter on the international arrival floor in Terminal 1 or Terminal 2.
 * If you are arriving in Terminal 3, please send your baggage from the counter on the 1st floor international arrival level in Terminal 2.


Charges

About 2,000 yen per suitcase (in the Kanto area). Charges may vary depending on size, weight, and area to be delivered.

Terminal 1

ProductCompanyDelivery companyLocationHoursInquiries
GPA Airport TA-Q-BIN
GPAYamatoNorth Wing, 4th Floor(Departures)
South Wing, 4th Floor(Departures)
7:00-
last flight
+81(0)476-32-4755
(9:00-18:30)
North Wing, 1st Floor(Arrivals)7:00-
last flight
South Wing, 1st Floor(Arrivals)6:30-
last flight
ABC airport delivery service
JAL airport delivery service
JAL ABC, Inc.-North Wing, 4th Floor(Departures)
South Wing, 4th Floor(Departures)
7:00-
last flight
0120-919-120
*Dialing within Japan only.

Inquiries via mobile phone, public phone or from overseas
+81(0)3-3545-1131
(Mon-Fri: 9:00-18:00)
(Sat., Sun., Public Holidays: 9:00-17:00)
South Wing, 1st Floor(Arrivals)
North Wing, 1st Floor(Arrivals)
6:00-
last flight
QL LinerKTCKTC/
Sagawa
North Wing, 4th Floor(Departures)
South Wing, 4th Floor(Departures)
6:30-
last flight
+81(0)476-35-2855
(Mon-Fri: 8:30-18:00)
(Sat., Sun., Public Holidays: 8:45-17:00)
North Wing, 1st Floor(Arrivals)
South Wing, 1st Floor(Arrivals)
6:30-
last flight

Terminal 2

ProductCompanyDelivery companyLocationHoursTelephone(Hours)
GPA Airport TA-Q-BIN
GPAYamatoMain Bldg., 3rd Floor(Departures)7:00-
last flight
(*)
+81(0)476-32-4755
(9:00-18:30)
Main Bldg., 1st Floor(Arrivals)6:30-
last flight
ABC airport delivery service
JAL airport delivery service
JAL ABC, Inc.-Main Bldg., 3rd Floor(Departures)7:00-
last flight
(*)
0120-919-120
*Dialing within Japan only.

Inquiries via mobile phone, public phone or from overseas
+81(0)3-3545-1131
(Mon-Fri: 9:00-18:00)
(Sat., Sun., Public Holidays: 9:00-17:00)
Main Bldg., 1st Floor(Arrivals)6:30-
last flight
QL LinerKTCKTC/
Sagawa
Main Bldg., 3rd Floor(Departures)6:30-
last flight
(*)
+81(0)476-35-2855
(Mon-Fri: 8:30-18:00)
(Sat., Sun., Public Holidays: 8:45-17:00)
Main Bldg., 1st Floor(Arrivals)6:30-
last flight

* Please contact your delivery company if you wish to retrieve your baggage between 6:00 a.m. and 7:00 a.m. to take an early morning international departure flight.

This logo indicates that the counter has been certified by the government as being capable of offering same-day and next-day delivery services to specified regions in English so that travelers from abroad can sight see without being burdened by luggage.

All baggage shipment counters at Narita Airport are certified.

Japan Government Tourism Board (JNTO) public relations site (English)http://www.jnto.go.jp/hands-free-travel