Service Facilities

European VAT Refund Service

Travelers who have purchased goods from retailers belonging to the Global Blue, network in Europe, and who lodge duty-free application forms approved by Customs in the country of their final departure, will be able to obtain a refund(in Japanese yen) of value-added tax paid.

Terminal 1

CompanyLocationHoursTelephone
Global BlueNorth Wing, 1st Floor(Arrivals)
(At the JAL ABC counter)
6:00 - Last Flight+81(0)3-4530-3623
(Singapore Customer Center)
(Japanese language available. Same cost as a telephone call to Tokyo)

Terminal 2

CompanyLocationHoursTelephone
Global BlueMain Bldg.,1st Floor(Arrivals)
(At the JAL ABC counter)
6:00 - Last Flight+81(0)3-4530-3623
(Singapore Customer Center)
(Japanese language available. Same cost as a telephone call to Tokyo)