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Arrival & Departure Procedures


Terminal 2 arrival route (International flights)

Terminal 2 Arrival route
Terminal 2 Map Satellite Bldg
Main Bldg., 1F
Main Bldg., 1F Arrival Lobby
Passengers arriving at the Satellite Building
Passengers who have arrived at the Satellite BuildingIf arriving at the Satellite Building, please make your way to the Main Building via the connecting corridor.
 Passengers arriving at the Main Building
本館からArrivalsした方If you arrive at the Main Building, please continue on to Quarantine.
Main Bldg., 2F, Before Passport Control Quarantine If you were given a questionnaire from Quarantine on the aircraft, please fill out the required sections and hand the questionnaire in at the Quarantine counter.
If you have diarrhea, a fever or are feeling ill, please notify a Quarantine officer or report to the health consultation room.
* Quarantine information pamphlets and forms are available near the Quarantine counter. Please use these if required.
2F, Before Passport Control Quarantine
Main Bldg., 2F, Passport Control Immigration

Please submit your passport at the Immigration counter and undergo the passport control check. After the passport control check is completed, go to the arrival lobby on the 1st floor, Main Bldg., 1F, Arrival Lobby.
Wheelchair passengers may use the wider lane beside the Immigration office window.

See the website of the Immigration Bureau, Ministry of Justice for information about how to use the automated gates at inbound passport control.
Things to Prepare ・Passport
Main Bldg., 2F, Before Passport Control Immigration
Main Bldg., 1F, After Passport Control Baggage Claim Check your airline and flight number on the display, and go to the baggage carousel. Please check your baggage claim receipts when retrieving baggage to make sure that you have your own baggage.
Baggage carts are available around the carousel if you have many items of baggage.
Things to Prepare ・Baggage claim receipt
Main Bldg., 1F, After Passport Control Baggage Claim
Main Bldg., 1F, After Passport Control.Plant & Animal Quarantine Passengers bringing plants (including fruits, vegetables, and seeds) or animals (including hams, sausages, and other meat products) into Japan must have them inspected at the Plant and Animal Quarantine counter.
* Quarantine information pamphlets and forms are available near the Quarantine counter. Please use these if required.
Things to Prepare ・Imported items
Main Bldg., 1F, After Passport Control.Plant & Animal Quarantine
Main Bldg., 1F, After Passport Control.Customs Inspection All passengers must submit a Customs Declaration form on arrival. Please write down what you have purchased overseas as well as any gifts and items you have brought into Japan on this form. Passengers with unaccompanied baggage or items must submit two Customs Declaration forms.
・Passengers who have not exceeded the duty-free allowance
Please go to the Green Counter.
・Passengers who have exceeded the duty-free allowance (or are not sure)
Please go to the Red Counter.
* Customs information pamphlets and forms are available near the Customs counter. Please use these if required.
Things to Prepare ・Baggage, Suitcase, etc
・Customs Declaration forms
Main Bldg., 1F, After Passport Control.Customs Inspection
Main Bldg., 1F, After Passport Control.Arrival Lobby.

After the Customs inspection is completed, go to the arrival lobby.
Arrival procedures are now complete. Welcome to Japan!

Main Bldg., 1F, Arrival Lobby
Public transport on arrival
3F 出国審査 搭乗
Trains (Narita Sky Access Line, Keisei Main Line, JR Line) can be boarded at Narita Airport Terminal 2 Station on the 1st basement floor. Other transportation includes buses, taxis and cars.
Arrivals Passengers arriving at the Satellite Building Passengers arriving at the Main Building Quarantine Immigration Baggage Claim Plant & Animal Quarantine 
Customs 
Inspection Arrival Lobby Arrivals Immigration QuarantineImmigration Arrivals Arrivals Arrivals Quarantine Customs 
InspectionCustoms 
InspectionBaggage Claim Plant & Animal Quarantine 
Plant & Animal Quarantine 
Arrival Lobby Arrival Lobby