NARITA INTERNATIONAL AIRPORT
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Inquiries & Feedback

Thank you for using Narita International Airport.
Please use the following guide for customer inquiries and feedback.


Please check the following before making an inquiry.
FLIGHTS
Flight status, etc. SECURITY CHECKS
Items prohibited on aircraft and restrictions on liquids etc. BAGGAGE
Baggage pickup and delivery
LOST PROPERTY
Check here first. ACCESS
Information on trains, buses, taxis and car rentals
Methods of transport to individual locations
Parking
DEPARTURE, ARRIVAL, TRANSIT
Questions concerning connections
Movement between terminals
REMAINING IN THE AIRPORT AT NIGHT
Airport Hours, etc.   AIRLINE INQUIRIES
Restrictions on baggage size, lost, damaged or delayed baggage
Messages for passengers
Meeting friends while in transit, leaving the airport
OTHER
  1. Shops & Facilities
  2. Internet Service
  3. Visiting the Airport, Meeting & Farewelling Passengers
  4. Passenger Service Facility Charge (PSFC) and
    Passenger Security Service Charge (PSSC)
  1. Transport Pets
  2. Sightseeing/Tour Reservation
  3. For Assistance
  4. Procedures for Overseas Travel
  1. Status of Operations
  2. Employment at the Airport
  3. Narita International Airport Corporation (NAA) website
  4. Advertising

Please check the FAQs for information on the following:

  FOR INQUIRIES AND FEEDBACK BY EMAIL, PLEASE GO HERE  

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