Service Facilities

Cellular Phone, Wi-Fi Rental and SIM Card Sales Locations

Please refer to the links below for locations of Cellular Phone, Wi-Fi Rental and SIM Card Sales.

Terminal 1

Terminal 2

Cellular Phone, Wi-Fi Rental

CompanyTelephone
(Hours)
Service AreaSame Day
Pick Up
Air's+81(0)476-33-8802
(7:00 - 21:00)
domesticYes
G-CALL+81(0)3-5791-7101
(9:00 - 18:00
(Closed at weekends
and on national holidays))
Overseas/ DomesticYes
Global Advanced
Communications
+81(0)3-5843-7636
(9:00 - 18:00 (weekday))
DomesticNo
J&Y Joy 2 Call+81(0)3-5524-6005
(9:30 - 17:30
(Closed at Sun. and on national holidays))
OverseasNo
JAL ABC RENTAL PHONE0120-086-072
*Dialing within Japan only.
+81(0)3-3545-1143
(9:00 - 18:00
(Weekdays))
(9:00 - 17:00
(Sat., Sun. & national holidays))
Overseas/ DomesticYes
JAPAEMO+81(0)3-03-5444-1188
0120-979-506
*Dialing within Japan only.
(10:00 - 20:00
(Weekdays))
(11:00 - 19:00
(Sat.)
(Closed at Sun. and on national holidays))
Overseas/ DomesticNo
KDDI+81(0)077-7-111
(9:00 - 20:00)
OverseasYes
GENKI MOBILE
+81(0)3-6869-2731
(10:00~18:00(Mon.-Sat.)(Closed at Sun. and on national holidays)
Domestic
no
PUPURU+81(0)3-3560-9566
(9:30 - 18:30
(Closed at Sunday))
Overseas/ DomesticDepends on
Pick Up Point
Quick Desk+81(0)3-6454-7020
(9:00 - 18:00
(weekday))
Overseasno
SKY+81(0)3-5396-3174
(24 hours)
Overseas/ DomesticYes
GSM Rentafone Pty Ltd.
(SoftBank Global Rental)
[Terminal 1 1F]
+81(0)476-30-3745
(7:00 - 21:00)
[Terminal 2, Main Bldg., 1F, Zone A counter]
+81(0)476-30-1300
(10:00 - 21:00 * When Arrivals Zone B is
operating:13:00 - 17:00)
[Terminal 2, Main Bldg., 1F, Zone B counter]
+81(0)476-34-1300
(10:00 - 21:00 * When Arrivals Zone A is
operating:13:00 - 17:00)
[Terminal 2 B1F]
+81(0)476-30-1300
(6:30 - 21:00)
Overseas/ DomesticYes
GSM Rentafone Pty Ltd.
(Mobile Communication Service Counter)

+81(0)80-3470-2318
(10:00 - 21:00 * When Arrivals Zone B is
operating:13:00 - 17:00)
Overseas/ domestic
yes
Telecomsquare0120-388-212
*Dialing within Japan only.
+81(0)3-3239-2333
(9:00 - 20:00
(Weekdays))
(10:00 - 18:00
(Sat., Sun. & holidays))
Overseas/ DomesticYes
Trans fone0120-388-212
*Dialing within Japan only.
+81(0)3-3239-2333
(9:00 - 20:00
(Weekdays))
(10:00 - 18:00
(Sat., Sun. & holidays))
OverseasNo
Wi-Ho!+81(0)3-3239-3287
(9:00 - 18:00
(Closed at weekends
and on national holidays))
OverseasNo
JAPAN WiFi
(XCom Global, Inc.)
0120-800-540
*Dialing within Japan only.
(9:00 - 20:00
(Weekdays))
(10:00 - 19:00
(Sat., Sun. & national holidays))
Overseas/ DomesticYes
Xmobile0120-08-0222
*Dialing within Japan only.
+81(0)3-6843-9161
(9:30 - 18:00
12:00 - 18:00(Sat.))
OverseasNo


SIM Card Vending Machine

Type of SIM Card SoldCompanyTelephone
(Hours)
Prepaid SIM for JapanNTT Communications0120-047-427
(10:00 - 18:00
(Year-end & New-year holidays))
U-mobile Prepaid SIM CardU-NEXT0120-981-006
(0:00 - 24:00)
Prepaid LTE SIM
Sony Network Communications Inc.
・Inquiries concerning products (Customer Center) 
 Japanese: 0120-217-260(Weekdays 10:00~17:00)
 English & Chinese: 0120-688-260(Weekdays 10:00~17:00)
・Other inquiries 
  0120-11-8972(0:00~24:00)
Wi-Ho!®SIM
Telecomsquare
・Inquiries concerning products (Technical Support Desk)
  0120-676-206(7:00~22:00)
・Other inquiries 
  0120-11-8972(0:00~24:00)