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Frequently Asked Questions (FAQ)

Below is a list of frequently asked questions and answers as well as contact numbers for most inquiries.
Please feel free to contact the Narita International Airport Information if you have any queries.

Flights & Airlines Where can I find flight information for Narita Airport?
What are the size limits on bags and suitcases?
How do I connect between my flights? … More

Security Checks What security checks are conducted at the airport?
What items are prohibited in aircraft cabins?

Lost Items I left something in the airport or on the aircraft, who do I contact?

Overseas Travel Procedures What are the procedures for departing and arriving?
What are the limits and bans on items taken abroad or brought into Japan? … More

Shops & Facilities
Shower Rooms & Day Rooms Can I book ahead? What facilities are provided? Can I use these when I arrive?
Currency Exchange, ATM(Automatic Teller Machines)   What currencies are handled at the airport? Where can I withdraw cash?
Baggage   Can I have my baggage held in storage for me at the airport?
    Is it possible to have my baggage delivered to or from my lodging in Japan?
Cellular Phone Rental   Can I rent a cellular phone to use while traveling?
Other Facilities    

Passenger Service Facility Charge (PSFC) and Passenger Security Service Charge (PSSC)
How much are the charges...More

Airport Access Where can I find information on getting to and from the airport?
Where are the car parks and what are the charges? … More

Visiting the Airport What do I need to show to enter the airport?
Can I bring my pet?
Can I visit the airport to look at the aircraft and facilities?

Employment at the Airport I'd like to work at the airport.

Airport Operations Where can I find information on aircraft and passenger traffic?

Narita International Airport Corporation (NAA)
Who operates Narita International Airport?

Website Can I link to your website?