Application
- Can the application be used on iPad?
- Yes. It is compatible with iPad, iPad 2 and the new iPad.
- Are telecom charges included in the packet flat-rate service I subscribe to?
- Yes. They will be included in the packet flat-rate service.
- Which flights can I register in MY FLIGHT?
- For international flights departing from Narita International Airport.
- The error message "The date entered cannot be retrieved. Please check your entry." appears on the flight schedule setting screen. (Android version)
- The dates that can be selected in the flight schedule are limited to a period of approximately 6 months from the date of use.
- Can the countdown until the scheduled departure time (40 minutes before departure time) be adjusted?
- No. This cannot be adjusted. Please use 40 minutes as a rough guide.
- Where can MAP NAVI be used?
- It can be used inside Passenger Terminals 1 and 2 at Narita International Airport. (Only map and shop display feature available for the domestic areas)
- MAP NAVI does not recognize the present location and displays the error message "Unable to connect to the server."
- (iPhone version) Please connect to "FreeWiFi-NARITA" from the Wi-Fi settings on your iPhone. MAP NAVI will become usable when your iPhone has connected to free Wi-Fi.
(Android version) Please activate your Wi-Fi settings.
- The present location shown is incorrect.
- This application supplies present location information based on position data from Wi-Fi access points. Errors could occur in the present location information depending on the status of the nearby access points or the operating system used.
- The application does not show the present location.
- Present location information may be affected by the status of signals from the nearby access points. Please move to a different location and press the "Display present location" button again on the lower right of the MAP NAVI screen.
- What can you do from the MORE icon?
- It allows the user to change the basic settings and look up instructions for using the application, FAQs and other types of information.
- What is "Log" in the settings screen?
- This is the application access log (user data, not including personal information). Location information is acquired based on the user's consent to Article 7 Paragraph 5 of the Terms of Use. This setting is used to switch the automatic upload function for the access log on or off.*
* Present location information and various other navigation functions cannot be used when automatic upload is switched off.
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