Inquiries
- Flight Information
- Lost item
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If you know where the item was lost
• Before departure passport control
• After Customs＜Information Center＞
6:30 - 22:30, 365 days a year
Terminal1
0476-32-2105
Terminal2
0476-34-5220
＜Accounting Division, Narita Airport Police＞
8:30 - 17:15 (Closed Sat., Sun. and holidays)
0476-32-0110
• After departure passport control
• Before Customs＜Narita Customs Lost Property Office＞
8:30 - 17:00 (Closed Sat., Sun. and holidays)
Terminal1
0476-32-6049
Terminal2
0476-34-2157
• Inside aircraft
Please check with your airline for lost item inquiry contact numbers.
If you do not know where the item was lost and other lost item inquiries - Passport control procedures, Import restriction, Quarantine
Import restrictions, Animals, Meat product, Import or export of plants
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Duty free limits, import restrictions and other Customs inquiries
＜Narita Customs Branch (inquiries officer)＞
8:30 - 12:15, 13:00 - 17:00 (Closed Sat., Sun. and holidays)
0476-34-2128Inquiries concerning the import or export of animals and meat product
＜Animal Quarantine Station, Narita Branch＞
Terminal1
0476-32-6664
Terminal2
0476-34-2342
na-k1@aqs.maff.go.jpInquiries concerning the import or export of plants, vegetables or fruit
＜Yokohama Plant Protection Station, Narita Branch＞
Terminal1
0476-32-6694
Terminal2
0476-34-2352
narita@pps.go.jpHealth inquiries relating to infectious diseases overseas and inoculation
＜Narita Airport Quarantine Station＞
0476-34-2310 - Regulation in the airport entrance, Police
- Overseas Infectious Diseases Information
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rovides information on outbreaks of infectious diseases overseas, methods for preventing infection and medical treatment that can be obtained at destinations for those planning to travel abroad. Free leaflet available on the types of infections and diseases reported in each country or region.
Inquiries:
< Narita Airport Quarantine Station>
(Weekdays 8:00 - 17:15)
0476-34-2310
- Airline
Baggage size limits and lost, Air fares, Information for passengers, For transit passengers (Meeting friends, Leaving the airport, etc.)
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Please check with your airline.
Connection information for transit passengers is available here.
Connecting Information
- Security Check
Security check details, Restrictions on liquids as carry-on cabin baggage, Items prohibited on the aircraft
-
Please check these pages for more information.
Security Guide
Please check with
your airline for further details on items prohibited on the aircraft.
- Other
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Narita International Airport Information
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