Service Guide

  • 1830Currency Exchange (Mizuho Bank)
    Currency Exchange (Mizuho Bank)
    Hours
    • 2F : 04:00-22:00
    • 1F : 06:00-24:00
    Area
    • Public Area
    • Public Area
  • 14Currency Exchange/Bus Ticket/Traveler's Insurance/Cellular Phone/ Wi-Fi Rental
    (Travel Support GPA Service Counter)
    GPA
    Travel Support GPA Service Counter offers customers travel support as well currency exchange, travel insurance, mobile Wi-Fi rental and bus ticket sales services.
    Hours 06:00-21:00
    (Except bus tickets)
    TEL
    Area
    • Public Area
  • 19ATM (Seven Bank / AEON Bank)
    ATM (Seven Bank / AEON Bank)
    Please note that operating hours may differ depending on the type of card used.
    Area
    • Public Area
  • M5ATM (Seven Bank)
    ATM (Seven Bank)
    Please note that operating hours may differ depending on the type of card used.
    Area
    • Area After Outbound Passport Control
  • M6Automatic currency exchange
    Automatic currency exchange
    Hours 06:00-21:00
    Area
    • Area After Outbound Passport Control
  • M4Traveler's insurance vending machines (for Japanese only)
    Traveler's insurance vending machines (for Japanese only)
    Hours 06:00-21:00
    Area
    • Area After Outbound Passport Control
  • Duty Free Pick Up CounterM3Duty Free Pick Up Counter
    Japan Duty Free GINZA
    Duty Free Pick Up Counter Japan Duty Free GINZA


    Check here for precautions on use
    Hours From 06:45 a.m. until the last pick-up for that day is collected
    TEL +81-3-5159-3400
    (10:30-20:00)
    +81-476-34-4110
    (06:30-11:00/20:00-22:00)
    Area
    • Area After Outbound Passport Control
  • Duty Free Pick Up CounterM3Duty Free Pick Up Counter
    LOTTE DUTY FREE
    Duty Free Pick Up Counter LOTTE DUTY FREE


    Check here for precautions on use
    Hours From 06:45 a.m. until the last pick-up for that day is collected
    TEL +81-3-6264-6860
    (11:00-21:00)
    +81-476-34-4110
    (06:30-11:00/20:00-22:00)
    Area
    • Area After Outbound Passport Control
  • Coin-operated LockersCoin-operated Lockers
    Coin-operated Lockers
    Touch panel type lockers (Suica compatible)
    * Max. 8 days
    * Charges are different to those in Terminals 1 and 2.
    Charge
    • Small:
      200 yen for up to 6 hours.
      *After first 6 hours, Add 300 yen for every 24 hours.
      Medium:
      300 yen for up to 6 hours.
      *After first 6 hours, Add 400 yen for every 24 hours.
      Large:
      400 yen for up to 6 hours.
      *After first 6 hours, Add 500 yen for every 24 hours.
    Area
    • Public Area
  • 20Passport Photo Booth / SIM Card Vending Machine
    Passport Photo Booth
    Area
    • Public Area
  • 13Train ticket vending machine
    Train ticket vending machine
    Area
    • Public Area
  • Massage ChairMassage Chair
    Massage Chair
    Area
    • Area After Outbound Passport Control
    • Area After Outbound Passport Control
      Area After Domestic Security Screening
      Area After Domestic Security Screening (Satellite)
  • M10S1Kids Park
    Kids Park
    A playing area set aside for children before boarding.
    * Because this is not a daycare center, it is necessary for children to be accompanied by an adult.
    Area
    • Area After Outbound Passport Control
    • Area After Domestic Security Screening (Satellite)
  • Infant Nursing RoomsInfant Nursing Rooms
    Infant Nursing Rooms
    Equipped with nursing booths, diaper changing tables, sinks and hot water equipment.
    Male customers can also use this facility except for the nursing booths.
    Area
    • In each area
    • In each area
    • In each area
  • Smoking AreaSmoking Area
    Smoking Area
    Smoking is prohibited at Narita Airport except in designated smoking areas. Please refrain from smoking in other areas. We ask for your understanding and cooperation.
    Area
    • Area After Outbound Passport Control
    • Public Area
      Area After Domestic Security Screening
      Area After Domestic Security Screening (Satellite)
  • InformationInformation
    Information
    Area
    • Public Area
  • PostboxPostbox
    Postbox
    Area
    • Public Area
  • Prayer RoomPrayer Room
    Prayer Room
    Prayer Rooms are available for all for prayer, devotions, meditation, contemplation, reflection, silent thought or any spiritual activity in tranquil surroundings.
    Area
    • Area After Outbound Passport Control
    • Public Area
  • AEDAED
    AED

    At Narita International Airport, automated external defibrillators (AED) are available in the terminals for emergencies.

    AEDs automatically detect the presence or absence of ventricular fibrillation (an abnormal heart rhythm that causes death) from electrocardiograms obtained by attaching electrode pads to the chest of a victim suffering a cardiac arrest and then administers an electric shock if the heart is in ventricular fibrillation.

    Area
    • In each area
    • In each area
    • In each area
  • Wireless LAN Internet AccessWireless LAN Internet Access (no charge)
    Wireless LAN Internet Access

    Customers with their own laptop or smartphone, etc. can make use of our wireless LAN network.

    >Click here for more information.

    Area All terminal areas
    *Reception may be weak in some areas.

Service Facilities in Terminal 2

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