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HOME >> Information for Customers with Special Needs >> Telephone Inquiries: Telephone Numbers for Airlines in Terminal 2

Information for Customers with Special Needs
Telephone Inquiries: Telephone Numbers for Airlines in Terminal 2

Please check the number before dialing
Some airlines provide information on their services for people with disabilities and special needs in their website.

Many flights are code share in which the flight will have more than one airline flight number.
The terminal used may differ depending on the airline servicing your particular flight. Please confirm your terminal with your airline.

Airlines Telephone number
letter A
AirAsia X Telephone: 0120-963-516
(Mon-Fri 8:00-17:00)
Air India Telephone: +81(0)3-3508-0261
AIR MACAU Telephone: +81(0)3-3595-8811
Air New Zealand Telephone: +81(0)476-34-8388
Air Niugini Telephone: +81(0)3-5733-7109
Air Tahiti Nui Telephone: +81(0)3-6267-1177
American Airlines Telephone: +81(0)3-4333-7675
(Mon-Fri 9:00-17:30)
Asia Atlantic Airlines Telephone: +81(0)3-6304-0154
Asian Air Telephone: +81(0)3-6417-9449
letter B
Bangkok Airways Telephone: +81 (0)3-6450-1802
British Airways Telephone: +81(0)3-3298-5238
letter C
Cathay Pacific Airways Telephone: +81(0)3-6746-1000
CEBU PACIFIC AIR Telephone: 632-7020-888
China Airlines Telephone: +81(0)3-6378-8855
China Eastern Airlines Telephone: +81(0)3-3506-1166
letter E
EASTAR JET Telephone: +81(0)476-34-6042
Emirates Telephone: +81(0)3-6743-4567
letter F
Finnair Telephone: +81(0)476-32-7600
letter G
Garuda Indonesia Telephone: +81(0)3-3240-6161
letter H
HK Express Telephone: +852-3902-0288 (8:00-24:00)
letter J
Japan Airlines (Int'l. Service) Telephone: +81(0)3-5460-0511
Japan Airlines (Dom. Service) Telephone: +81(0)3-5460-0522
Jeju Air Telephone: +81(0)570-001-132
Jet Asia Airways
*Only available in Japanese or English text.
Jetstar Telephone: +81(0)570-550-538
(available 24 hours a day, 365 days a year)
letter L
LAN Airlines Telephone: +81(0)3-5695-1642
letter M
Malaysia Airlines Telephone: +81(0)3-5733-2111
letter P
Pakistan International Airlines Telephone: +81(0)3-3216-6511
Philippine Airlines Telephone: +81(0)476-34-8381
letter Q
Qantas Airways Telephone: +81(0)3-6833-0700
Qatar Airways Telephone: +81(0)3-5501-3771
letter S
S7 Airlines *No contact details in Japan.
Scoot Telephone: +81(0)3-4579-5788
Spring Japan Telephone: 0570-666-118
(from Japan only)
SriLankan Airlines Telephone: +81(0)3-3431-6600
letter T
Thai AirAsia X Telephone: 0120-963-516
(Mon-Fri 8:00-17:00)
TransAsia Airways Telephone: +81(0)570-550-075 * Navi Dial (flat rate, automated call transfer)
letter U
US Airways Telephone: +81(0)3-3597-9471
letter V
Vanilla Air Telephone: +81(0)570-6666-03 (from Japan only)