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Inquiries & Feedback

Inquiries and Feedback by E-mail

Please feel free to contact us if you have any problems or inquiries.

Please read the guidelines below before sending your inquiries and comments.

  • Please check the Frequently Asked Questions (FAQ) section.
  • Please note that we may require some time to respond to certain inquiries and comments and, depending on the subject, we may not be able to answer all your questions. If you are in a hurry, please call Narita International Airport Information (0476-34-8000).
  • Personal information provided will be handled securely and carefully based on the Privacy Policy for this website and will not be used for any other purpose.
  • Answers we provide are solely for the purpose of responding to specific inquiries and comments from our customers. Please refrain from adapting or citing them for secondary use.
  • Please be advised that we do not respond to inquiries and offers for business transactions.
  • Please be aware that we are unable respond to inquiries in languages other than Japanese or English.

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