Airport Notifications

COVID-19 Pandemic Alert (As of 1 June (Wed), 4:00pm)

The Ministry of Justice, the Ministry of Health, Labor and Welfare and other government agencies are working in conjunction with airport companies to detect and stop the spread of the virus at Narita Airport.

When coming to the airport, please observe and cooperate with the following.

For information on quarantine procedures when entering Japan, please contact the Narita Airport Quarantine Station (Tel: +81(0)476-34-2310, weekdays 8:30-17:00).

* Various measures related to immigration restrictions are subject to change, so please check the latest information carefully, and refer to the websites of the authorities of each country.

【New Measures for Strengthening Border】

* The Government of Japan has taken new measures such as immigration restrictions as follows.
For details, please refer to"New Border Measures" (Ministry of Health, Labor and Welfare website) 

and “Border measures to prevent the spread of novel coronavirus (COVID-19) ”(Ministry of Foreign Affairs of Japan website) .

Currently, due to such strict measures, you will have to wait for some time for quarantine procedures, etc. at airport upon your arrival.For this reason, please be sure to give yourself extra time upon and after your arrival.
* The self-isolation period varies depending on the risks and other factors of the country and region you travel from.

  • Partial Digitization of Quarantine Procedures (Introduction of Fast Trac)
    Quarantine procedures can be streamlined by pre-registration of essential documentation on the MySOS app. Please go to the Ministry of Health, Labour and Welfare website for more details.
    Fast Track (Ministry of Health, Labour and Welfare Ministry of Health, Labour and Welfare website)
  • Visit Japan Web Service
    The web service provided by Japan's Digital Agency which enables travelers to undertake quarantine, immigration and customs procedures when arriving in Japan (including returning Japanese nationals) Please go to the Digital Agency website for more details.
    Visit Japan Web Service

【Request from the Ministry of Land, Infrastructure, Transport and Tourism】

① From the perspective of preventing the spread of COVID-19 infection, we would like to request you to avoid crowded places and times and keep the number of people in your group to the minimum, as well as to take basic infection prevention measures when traveling between prefectures, such as when returning home or on a trip.
② In addition, those who take public transportation to commute are encouraged in taking an active part to reduce contact with other people, such as through teleworking and staggered commuting.

【Notice from Immigration Services Agency of Japan】

Due to the spread of the new coronavirus infection, foreign nationals who have been in the following countries or regions within 14 days prior to their arrival in Japan are no longer allowed to enter Japan unless there are special circumstances.
For details, please refer to " Regarding the denial of landing permission to prevent the spread of COVID-19 (multilingual version)" (Immigration Services Agency of Japan)

【For those returning to / entering Japan】

The following actions must be taken before and after returning or entering Japan from overseas.

  • In addition, the Japan National Tourism Organization (JNTO) has set up a call center called "Japan Visitor Hotline" that provides multilingual support 24 hours a day, 365 days a year to ensure the safety and security of foreign travelers in an emergency. We also respond to inquiries related to the new coronavirus.
     【Telephone】050-3816-2787(from overseas:+81-50-3816-2787)
     【Hours】available 24 hours a day, 365 days a year
     【Available languages】English, Chinese, Korean and Japanese
     「Japan Visitor Hotline」(Japan National Tourism Organization Website)
     「Japan Visitor Hotline」(PDF:565KB)


【For those departures from Japan】

Many countries have established entry restrictions to Japan and travelers from Japan. When considering travel to these countries, be sure to check the latest information, such as the websites of the authorities of each country, and the embassy in Tokyo.

【About accurate and prompt information】

Further information is available at the following websites.