Temporary Closure or Changes to Operating Hours of Terminal Facilities, Airport Shops and Service Facilities (Subject to continuing changes)
Due to the increasing number of coronavirus infections, some shops and service facilities will close temporarily or change their operating hours.
Please note that actual shop hours may vary to those hours shown on the airport website and in our floor guide.
We apologize for this inconvenience and ask for your understanding.
Please refer the following for more details.
Temporary Closure or Changes to Operating Hours of Airport Shops
【Shop（Restaurant, Shop and Service Facilities）】
【Information on Pre-ordering Service for Duty-Free Purchases and Brand Boutique Shopping by Appointment】
We apologize for the inconvenience to our customers caused by the changes in shop operating hours and the temporary closure of some shops.
Duty-free products（cosmetics, liquor and tobacco products, etc.）can be ordered by the pre-ordering services provided by the duty-free shop operators.
In addition to that, some brand boutiques are offering shopping by appointment and will open their doors for those shoppers. We invite you to take advantage of this service.
※ Please refer to the duty-free operator websites for more information.
・Orders for duty-free products (cosmetics, liquor and tobacco products, etc.)
・Brand boutique shopping by appointment
Confirm your departure terminal and brand boutique, and make an appointment.
| Location | Brand | Reservation method |
|---|---|---|
| Terminal 1 North Wing | BVLGARI、Salvatore Ferragamo | Brand Boutique Hours & Appointments（PDF：75KB） |
| HERMES | Appointment site for the above brand boutiques | |
| Terminal 1 South Wing | Cartier、GUCCI、HERMES、TIFFANY & CO. | Brand Boutique Hours & Appointments（PDF：75KB） |
| Terminal 2 | BOTTEGA VENETA、Cartier、HERMES、 Salvatore Ferragamo、TIFFANY & CO. | Brand Boutique Hours & Appointments（PDF：75KB） |
| GUCCI | Appointment site for the above brand boutiques | |
| BVLGARI | Appointment site for the above brand boutiques |
【Lounge】
Terminal 1
| Lounge | Location | Situation | Contact |
|---|---|---|---|
| ANA ARRIVAL LOUNGE | South Wing, 1st Floor （international arrivals, domestic departures） | For details, please refer toAll NipponAirways (ANA) | All NipponAirways (ANA) |
| ANA LOUNGE | No.2 Satellite, 2th Floor | ||
| ANA SUITE LOUNGE | No.5 Satellite, 4th Floor | ||
| ANA LOUNGE | No.5 Satellite, 4th Floor | ||
| KoreanAirLounge | Central Bldg., 3rd Floor | For details, please refer toKoreanAir | KoreanAir |
| United Club | Central Bldg.,3rd / 4th Floor（entrance on3rd floor） | Closure | UnitedAirlines |
| NARITA PREMIER LOUNGE | No.1 Satellite, 4th Floor | Closure | NAA BUSINESS |
Terminal 2
| Lounge | Location | Situation | Contact |
|---|---|---|---|
| EmiratesLounge | Main Bldg., 4th Floor （entrance on 3rd floor） | Closure | Emirates |
| First andBusiness ClassLounge | Main Bldg., 4th Floor （entrance on 3rd floor） | Closure | CathayPacificAirways |
| DynastyLounge | Main Bldg., 2nd Floor | Closure | ChinaAirlines |
| SakuraLounge | Domestic, 3rd Floor | For details, please refer toJapan Airlines (JAL) | Japan Airlines (JAL) （JAL ticketreservations,seating,fare information-） |
| SakuraLounge | Main Bldg., 3rd and 2nd Floor （entrance on 3rd floor） | ||
| First ClassLounge | Main Bldg.,4th Floor | ||
| SakuraLounge | Satellite Bldg., 2nd Floor (entrance on 3rd floor) | ||
| First ClassLounge | Satellite Bldg., 3rd Floor |
【Other facilities and services】
*For details, please inquire at the information desk in the airport or with information staff.
| Other facilities and services | Situation |
|---|---|
| Tourist Information Center(Terminal 1) | Changes to Operating Hours （9:00～18:00） |
| Information Counter | Temporary Closure |
| Smoking Area | Temporary Closure |
| Kids park | Closure |
| Electric carts | Discontinued |
| Luggage carts | Not available in some areas |
| Terminal shuttle buses | Changes to Routes and Service Frequency About Terminal Shuttle Bus Routes and Service Frequency for Terminal Shuttle Bus carrying passengers between terminals for connecting flights（PDF：671KB） |
| Check-in counters | At present, the check-in counters used by the airlines vary from day to day. Please check the location of your check-in counter on one of the flight information display monitors in the terminal or at one of the information counters in the passenger terminal. |