Airport Notifications

Temporary Closure or Changes to Operating Hours of Terminal Facilities, Airport Shops and Service Facilities (Subject to continuing changes)

Due to the increasing number of coronavirus infections, some shops and service facilities will close temporarily or change their operating hours.

Please note that actual shop hours may vary to those hours shown on the airport website and in our floor guide.


We apologize for this inconvenience and ask for your understanding.

Please refer the following for more details.

Partial Closure of Terminal Facilities

The following terminal facilities will be closed from April 20(Mon.), 2020, 0:00 (JST) for the time being.

Terminal 1

No.1 & 4 Satellite(PDF:580KB)

Terminal 2

Satellite Area(PDF:436KB)

Temporary Closure or Changes to Operating Hours of Airport Shops

We apologize for the inconvenience to our customers caused by the changes in shop operating hours and the temporary closure of some shops.
Duty-free products(cosmetics, liquor and tobacco products, etc.)can be ordered by the pre-ordering services provided by the duty-free shop operators.
In addition to that, some brand boutiques are offering shopping by appointment and will open their doors for those shoppers. We invite you to take advantage of this service.
※ Please refer to the duty-free operator websites for more information.


・Orders for duty-free products (cosmetics, liquor and tobacco products, etc.)

・Brand boutique shopping by appointment

Confirm your departure terminal and brand boutique, and make an appointment.


Terminal 1

(South Wing) Cartier,GUCCI,HERMÈS,TIFFANY & CO.

(North Wing)  BVLGARI,Salvatore Ferragamo,BOTTEGA VENETA

Terminal 2

 BURBERRY,BOTTEGA VENETA,Cartier,COACH,HERMÈS,Salvatore Ferragamo,TIFFANY & CO.

Appointment site for the above brand boutiques



Terminal 1

(North Wing) HERMÈS

Terminal 2

 GUCCI

Appointment site for the above brand boutiques


Airline lounge (PDF:555KB)



*For details, please inquire at the information desk in the airport or with information staff.


Other facilities and servicesSituation
Tourist Information Center(Terminal 1)Changes to Operating Hours
(9:00~18:00)
Information CounterTemporary Closure
RestroomsTemporary Closure
Smoking AreaTemporary Closure
Kids parkClosure
Electric cartsDiscontinued
Luggage cartsNot available in some areas
Terminal shuttle busesChanges to Routes and Service Frequency
  Terminal Shuttle Bus Routes and Service Frequency(PDF:815KB)
 Routes and Service Frequency for Terminal Shuttle Bus carrying passengers between terminals for connecting flights(PDF:671KB)
Check-in countersAt present, the check-in counters used by the airlines vary from day to day. Please check the location of your check-in counter on one of the flight information display monitors in the terminal or at one of the information counters in the passenger terminal.