NARITA AIRPORT

Initiatives at the airport to prevent COVID-19 infection and requested cooperation from customers. We ask that customers check the details before using the airport and lend their support and cooperation in preventing infection.
The measures in place to prevent COVID-19 infection at Narita Airport were evaluated and it was the first airport in Japan to acquire international certification under the Airport Health Accrediation (AHA) Program conducted by the Airports Council International(ACI). We will continue to work with international organizations such as ACI, government agencies, and other stakeholders such as airlines in the airport.

ACI「Airport Health Accreditation（AHA）Program」

PRESS RELEASE

• 「COVID-19 measures at Narita Airport」（PDF：3.2MB）
• 「Narita Airport becomes First Airport in Japan to Acquire International Accreditation for COVID-19 Infection Countermeasures」（PDF：214KB）

9 Key Points for Preventing Infection.

* Also available on video.

【9 Key Points for Preventing Infection /Narita Airport(approx. 2 minutes, 20 seconds)】

Overview of Initiatives

1. Check your health conditions at home

Please check your temperature before leaving home and refrain from coming to the airport if you have a high temperature, sore throat or a cough.

2. Wear a mask

Please wear a mask in the airport.Customers not wearing masks and/or those feeling ill may be refused entry to the airport.
* This does not apply to infants or to those who experience difficulty with wearing a mask. Please check with your airline regarding their rules for wearing masks on board the aircraft.

3. Disinfect your hands

Alcohol sanitizer is provided throughout the passenger terminals and medicated soap has been placed in the toilets. Please wash hands frequently and/or use hand sanitizers.

　　

4. Stringent cleaning

Cleaning and sanitizing has been stepped up in locations frequently touched by customers (toilets and handrails, etc.)
Further, robots are used for sanitizing and cleaning.

　　 　　 　　

【Narita Airport Initiatives to prevent infection with Cleaning Robot(approx. 15 seconds】

5. Transparent barriers

Transparent barriers have been placed at information desks, counters and cashiers, etc. to prevent infection.

　　

6. Seating limits

Seating will be limited to ensure physical distance between customers.

　　

7. Ensuring social distancing

Please note the floor markings to maintain physical distancing from other customers.

8. Temperature measurement

Temperature scanning on domestic flights is being conducted prior to entering the security screening checkpoint. Please consult your airline representative if a high temperature is detected.

　　

9. Optimum air ventilation

Air conditioning has been adjusted to provide more fresh air.We ask for your understanding and cooperation to enable a safe and reliable use of the airport.