Service Facilities

Information Counters

Information counters bearing the "?" sign are there to answer your questions or solve problems.

Roving concierges use tablets to assist customers in the passenger terminals.

Service DetailsCounter location
Facility interior, flight information, inquiriesAll information counters
Lost property counter and inquiries
Wheelchair & Baby Carriage Rental
Inquiry Sheet
Help Strap
Videophones
Special Assistance and Intercom Services
Assistance dog toilet
Electric WalkerAvailable at these information counters
Electric CartsInformation counters after departure procedures
Terminal 1
Terminal 2
Postcard Mailing ServiceInformation counters after departure procedures
Terminal 1
Terminal 2
“comuoon® (Hearing assistance speaker)”Available at these information counters

Counter location

Terminal 1 B1F Rail Station

information counters

Terminal 1F International Arrival Lobby

information counters

Terminal 4F International Departure Lobby

information counters

Terminal 1 3F After Passport Control

information counters

Terminal 1 Domestic

information counters

Terminal 2 B1F Rail Station

information counters

Terminal 2 1F International Arrival Lobby

information counters

Terminal 2 3F International Departure Lobby

information counters

Terminal 2 3F After Passport Control

information counters

Terminal 3 2F Departure Lobby & Arrival Lobby

information counters