Service Facilities
Information Counters
Information counters bearing the "?" sign are there to answer your questions or solve problems.
Roving concierges use tablets to assist customers in the passenger terminals.
| Service Details | Counter location |
|---|---|
| Facility interior, flight information, inquiries | All information counters |
| Lost property counter and inquiries | |
| Wheelchair & Baby Carriage Rental | |
| Inquiry Sheet | |
| Help Strap | |
| Videophones | |
| Special Assistance and Intercom Services | |
| Assistance dog toilet | |
| Electric Walker | Available at these information counters |
| Electric Carts | Information counters after departure procedures Terminal 1 Terminal 2 |
| Postcard Mailing Service | Information counters after departure procedures Terminal 1 Terminal 2 |
| “comuoon® (Hearing assistance speaker)” | Available at these information counters |
Counter location
Terminal 1 B1F Rail Station
information countersTerminal 1F International Arrival Lobby
information countersTerminal 4F International Departure Lobby
information countersTerminal 1 3F After Passport Control
information countersTerminal 1 Domestic
information countersTerminal 2 B1F Rail Station
information countersTerminal 2 1F International Arrival Lobby
information countersTerminal 2 3F International Departure Lobby
information countersTerminal 2 3F After Passport Control
information countersTerminal 3 2F Departure Lobby & Arrival Lobby
information counters