Service Facilities
Baggage Delivery
・Passengers can have their baggage collected from their lodging in Japan, in advance, and delivered to the airport. To retrieve baggage, please go to the counter on the international departure floor in Terminal 1 or Terminal 2.
* The counter locations are different for passengers departing from Terminal 3. Please check below.
・GPA Airport TA-Q-BIN: Counter on the international arrival floor (1st Floor) in Terminal 2.
・ABC airport delivery service/QL Liner: Counter on the international departure floor (3rd Floor) in Terminal 2.
・Passengers who prefer to deliver their baggage directly to a depot or convenience store should contact the relevant delivery company on which Locations accept baggage for delivery to the airport. To send baggage, please go to the counter on the international arrival floor in Terminal 1 or Terminal 2.
* If you are arriving in Terminal 3, please send your baggage from the counter on the 1st floor international arrival level in Terminal 2.
Charges
About 2,000 yen per suitcase (in the Kanto area). Charges may vary depending on size, weight, and area to be delivered.
Terminal 1
| Product | Company/ Delivery company | Location | Hours/Inquiries |
|---|---|---|---|
| GPA Airport TA-Q-BIN | GPA Yamato | North Wing, 4th Floor(Departures) South Wing, 4th Floor(Departures) | 7：00-last flight 0120-728-029 Inquiries via mobile phone, public phone or from overseas +81(0)476-32-4755 (9:00-18:30) |
| GPA Airport TA-Q-BIN | GPA Yamato | North Wing, 1st Floor(Arrivals) South Wing, 1st Floor(Arrivals) | 6：30-last flight 0120-728-029 Inquiries via mobile phone, public phone or from overseas +81(0)476-32-4755 (9:00-18:30) |
| ABC airport delivery service JAL airport delivery service | JAL ABC, Inc. | North Wing, 4th Floor(Departures) South Wing, 4th Floor(Departures) | 7：00-last flight 0120-919-120 *Dialing within Japan only. Inquiries via mobile phone, public phone or from overseas +81(0)3-3545-1131 (Mon-Fri: 9:00-18:00) (Sat., Sun., Public Holidays: 9:00-17:00) |
| ABC airport delivery service JAL airport delivery service | JAL ABC, Inc. | South Wing, 1st Floor(Arrivals) North Wing, 1st Floor(Arrivals) | 6：00-last flight 0120-919-120 *Dialing within Japan only. Inquiries via mobile phone, public phone or from overseas +81(0)3-3545-1131 (Mon-Fri: 9:00-18:00) (Sat., Sun., Public Holidays: 9:00-17:00) |
| QL Liner | KTC KTC/Sagawa | North Wing, 4th Floor(Departures) South Wing, 4th Floor(Departures) | 6：30-last flight +81(0)476-35-2855 (Mon-Fri: 8:30-18:00) (Sat., Sun., Public Holidays: 8:45-17:00) |
| QL Liner | KTC KTC/Sagawa | North Wing, 1st Floor(Arrivals) South Wing, 1st Floor(Arrivals) | 6：30-last flight +81(0)476-35-2855 (Mon-Fri: 8:30-18:00) (Sat., Sun., Public Holidays: 8:45-17:00) |
Terminal 2
| Product | Company/ Delivery company | Location | Hours/Telephone(Hours) |
|---|---|---|---|
| GPA Airport TA-Q-BIN | GPA Yamato | Main Bldg., 3rd Floor(Departures) | 7：00-last flight(*) 0120-728-029 Inquiries via mobile phone, public phone or from overseas +81(0)476-32-4755 (9:00-18:30) |
| GPA Airport TA-Q-BIN | GPA Yamato | Main Bldg., 1st Floor(Arrivals) | 6:30-last flight 0120-728-029 Inquiries via mobile phone, public phone or from overseas +81(0)476-32-4755 (9:00-18:30) |
| ABC airport delivery service JAL airport delivery service | JAL ABC, Inc. | Main Bldg., 3rd Floor(Departures) | 7：00-last flight(*) 0120-919-120 *Dialing within Japan only. Inquiries via mobile phone, public phone or from overseas +81(0)3-3545-1131 (Mon-Fri: 9:00-18:00) (Sat., Sun., Public Holidays: 9:00-17:00) |
| ABC airport delivery service JAL airport delivery service | JAL ABC, Inc. | Main Bldg., 1st Floor(Arrivals) | 6：30-last flight 0120-919-120 *Dialing within Japan only. Inquiries via mobile phone, public phone or from overseas +81(0)3-3545-1131 (Mon-Fri: 9:00-18:00) (Sat., Sun., Public Holidays: 9:00-17:00) |
| QL Liner | KTC KTC/Sagawa | Main Bldg., 3rd Floor(Departures) | 6：30-last flight(*) +81(0)476-35-2855 (Mon-Fri: 8:30-18:00) (Sat., Sun., Public Holidays: 8:45-17:00) |
| QL Liner | KTC KTC/Sagawa | Main Bldg., 1st Floor(Arrivals) | 6：30-last flight +81(0)476-35-2855 (Mon-Fri: 8:30-18:00) (Sat., Sun., Public Holidays: 8:45-17:00) |
* Please contact your delivery company if you wish to retrieve your baggage between 6:00 a.m. and 7:00 a.m. to take an early morning international departure flight.
This logo indicates that the counter has been certified by the government as being capable of offering same-day and next-day delivery services to specified regions in English so that travelers from abroad can sight see without being burdened by luggage.
All baggage shipment counters at Narita Airport are certified.
Japan Government Tourism Board (JNTO) public relations site (English)http://www.jnto.go.jp/hands-free-travel