Service Facilities
Cellular Phone, Wi-Fi Rental and SIM Card Sales Locations
Please refer to the links below for locations of Cellular Phone, Wi-Fi Rental and SIM Card Sales.
* Please note that mobile phone and Wi-Fi rental counters as well as SIM-card sales counters can only be found in areas before departure passport control.
Cellular Phone, Wi-Fi Rental
| Company | Telephone (Hours) | Service Area | Same Day Pick Up |
|---|---|---|---|
| JAL ABC RENTAL WIFI / MOBILE PHONE | 0120-086-072 *Dialing within Japan only. +81(0)3-3545-1143 (9:00 - 18:00 (Weekdays)) (9:00 - 17:00 (Sat., Sun. & national holidays)) | Overseas/ Domestic | Yes |
| SKY(GLOBAL WiFi) | +81(0)3-5396-3174 (24 hours) | Overseas/ Domestic | Yes |
| GSM Rentafone Pty Ltd. (SoftBank Global Rental) | [Terminal 1 1F] +81(0)476-33-8531 (7:00 - 21:00) [Terminal 2, Main Bldg., 1F, Zone A counter] +81(0)476-30-3670 (08:00 - 21:00 * When Arrivals Zone B is operating:13:00 - 17:00) [Terminal 2, Main Bldg., 1F, Zone B counter] +81(0)476-34-6453 (08:00 - 21:00 * When Arrivals Zone A is operating:13:00 - 17:00) | Overseas/ Domestic | Yes |
| GSM Rentafone Pty Ltd. (AnyFone JAPAN) | [Terminal 1 1F] +81(0)70-1536-8201 (7:00 - 21:00) [Terminal 2, Main Bldg., 1F, Zone A counter] +81(0)80-4885-6781 (8:00 - 21:00 * When Arrivals Zone B is operating:13:00 - 17:00) | Overseas/ domestic | Yes |
| Telecomsquare | 0800-123-6334 *Dialing within Japan only. +81(0)3-3239-2333 (9:00 - 20:00 (Weekdays)) (10:00 - 18:00 (Sat., Sun. & holidays)) | Overseas/ Domestic | Yes |
| JAPAN WiFi (XCom Global, Inc.) | 0120-800-540 *Dialing within Japan only. (9:00 - 20:00 (Weekdays)) (10:00 - 19:00 (Sat., Sun. & national holidays)) | Overseas/ Domestic | Yes |
SIM Card Vending Machine
| Type of SIM Card Sold | Company | Telephone (Hours) |
|---|---|---|
| JOURNEY SIM | AIR-U Co.,Ltd. | ・Inquiries concerning products (Technical Support Center) 050-5835-2190(0:00 - 24:00) Japanese, English, Chinese, Korean, Portuguese, Spanish ・Other inquiries 0120-11-8972(9:30 - 16:40） |
| ・FAST SPEED SIM PLUS ・GLOBAL SIM For ASIA ・GLOBAL SIM For WORLD ・GLOBAL SIM For U.S.A ・JAPAN SIM | Parrot beak Co.,Ltd. | ・Inquiries about products and settings (Multilingual Customer Center) 03-6384-1986(9:00 - 18:00) Japanese, English, Chinese * Japan SIM inquiries (Multilingual Customer Center) 050-5835-2190 0:00 - 24:00 Japanese, English, Chinese, Korean, Portuguese, Spanish 10:00 - 18:00 Thai 10:00 - 19:00 Vietnamese, French, Russian, Tagalog ・Other inquiries 0120-11-8972(9:30 - 16:40） |