Service Facilities
Cellular Phone, Wi-Fi Rental and SIM Card Sales Locations
Please refer to the links below for locations of Cellular Phone, Wi-Fi Rental and SIM Card Sales.
* Please note that mobile phone and Wi-Fi rental counters as well as SIM-card sales counters can only be found in areas before departure passport control.
Cellular Phone, Wi-Fi Rental
| Company | Telephone (Hours) | Service Area | Same Day Pick Up |
|---|---|---|---|
| Air's | +81(0)476-33-8802 (7:00 - 21:00) | domestic | Yes |
| G-CALL | +81(0)3-5791-7101 (9:00 - 18:00 (Closed at weekends and on national holidays)) | Overseas/ Domestic | Yes |
| Global Advanced Communications | +81(0)3-6413-1051 (9:00 - 17:00 (weekday)) | Domestic | No |
| J&Y Joy 2 Call | +81(0)3-5524-6005 (9:30 - 17:30 (Closed at Sun. and on national holidays)) | Overseas | No |
| JAL ABC RENTAL WIFI / MOBILE PHONE | 0120-086-072 *Dialing within Japan only. +81(0)3-3545-1143 (9:00 - 18:00 (Weekdays)) (9:00 - 17:00 (Sat., Sun. & national holidays)) | Overseas/ Domestic | Yes |
| JAPAEMO | +81(0)3-03-5444-1188 0120-979-506 *Dialing within Japan only. (10:00 - 20:00 (Weekdays)) (11:00 - 19:00 (Sat.) (Closed at Sun. and on national holidays)) | Overseas/ Domestic | No |
| GENKI MOBILE | +81(0)3-6869-2731 (10:00 - 18:00(Mon.-Sat.）(Closed at Sun. and on national holidays) | Domestic | No |
| PUPURU | +81(0)3-3560-9566 (9:30 - 18:30 (Closed at weekends and on Year-end & New-year holidays)) | Overseas/ Domestic | No |
| Quick Desk | +81(0)3-6454-7020 (9:00 - 18:00 (weekday)) | Overseas | No |
| SKY(GLOBAL WiFi) | +81(0)3-5396-3174 (24 hours) | Overseas/ Domestic | Yes |
| GSM Rentafone Pty Ltd. (SoftBank Global Rental) | [Terminal 1 1F] +81(0)476-33-8531 (7:00 - 21:00) [Terminal 2, Main Bldg., 1F, Zone A counter] +81(0)476-30-1300 (08:00 - 21:00 * When Arrivals Zone B is operating:13:00 - 17:00) [Terminal 2, Main Bldg., 1F, Zone B counter] +81(0)476-34-1300 (08:00 - 21:00 * When Arrivals Zone A is operating:13:00 - 17:00) [Terminal 2 B1F] +81(0)476-30-1300 (6:30 - 21:00) | Overseas/ Domestic | Yes |
| GSM Rentafone Pty Ltd. (AnyFone JAPAN) | [Terminal 1 1F] +81(0)80-3413-2168 (7:00 - 21:00) [Terminal 2, Main Bldg., 1F, Zone A counter] +81(0)80-3470-2318 (8:00 - 21:00 * When Arrivals Zone B is operating:13:00 - 17:00) | Overseas/ domestic | Yes |
| Telecomsquare | 0120-388-212 *Dialing within Japan only. +81(0)3-3239-2333 (9:00 - 20:00 (Weekdays)) (10:00 - 18:00 (Sat., Sun. & holidays)) | Overseas/ Domestic | Yes |
| Trans fone | 0120-388-212 *Dialing within Japan only. +81(0)3-3239-2333 (9:00 - 20:00 (Weekdays)) (10:00 - 18:00 (Sat., Sun. & holidays)) | Overseas | No |
| Wi-Ho! | +81(0)3-3239-3287 (9:00 - 18:00 (Closed at weekends and on national holidays)) | Overseas | No |
| JAPAN WiFi (XCom Global, Inc.) | 0120-800-540 *Dialing within Japan only. (9:00 - 20:00 (Weekdays)) (10:00 - 19:00 (Sat., Sun. & national holidays)) | Overseas/ Domestic | Yes |
| Xmobile | 0120-08-0222 *Dialing within Japan only. +81(0)3-6709-8197 (9:30 - 18:00 12:00 - 18:00(Sat.)) | Overseas | No |
| WiFi RENTAL Store | +81(0)3-3525-8351 (9:30 - 19:00 (Weekdays)) (11:00 - 18:00 (Sat., Sun. & holidays)) | Domestic | No |
SIM Card Vending Machine
| Type of SIM Card Sold | Company | Telephone (Hours) |
|---|---|---|
| Prepaid SIM for Japan | NTT Communications | 0120-047-427 (10:00 - 18:00 (Year-end & New-year holidays)) |
| U-mobile Prepaid SIM Card | U-NEXT | 0120-981-006 (0:00 - 24:00) |
| Prepaid LTE SIM | Sony Network Communications Inc. | ・Inquiries concerning products (Customer Center) Japanese: 0570-099-041（Weekdays 10:00 - 18:00） English & Chinese: 0570-099-112（Weekdays 10:00 - 18:00） ・Other inquiries 0120-11-8972(0:00 - 24:00) |
| Wi-Ho!®SIM | Telecomsquare | ・Inquiries concerning products (Technical Support Desk) 0120-676-206（7:00 - 22:00） ・Other inquiries 0120-11-8972(0:00 - 24:00) |
| JOURNEY SIM | AIR-U Co.,Ltd. | ・Inquiries concerning products (Technical Support Center) 050-5835-2190(0:00 - 24:00) Japanese, English, Chinese, Korean, Portuguese, Spanish ・Other inquiries 0120-11-8972(0:00 - 24:00) |
| ・FAST SPEED SIM SB ・FAST SPEED SIM PLUS ・GLOBAL SIM For ASIA ・JAPAN SIM | Parrot beak Co.,Ltd. | ・Inquiries about products and settings (Multilingual Customer Center) 03-6384-1986(0:00 - 24:00) Japanese, English, Chinese * Japan SIM inquiries (Multilingual Customer Center) 050-5835-2190 0:00 - 24:00 Japanese, English, Chinese, Korean, Portuguese, Spanish 10:00 - 18:00 Thai 10:00 - 19:00 Vietnamese, French, Russian, Tagalog ・Other inquiries 0120-11-8972(0:00 - 24:00) |
| PREPAID DATA SIM “1G” PREPAID DATA SIM “3G” | INPLUS Inc. | ・Inquiries concerning products (Customer Center) 0800—919-0157(9:00 - 20:00) Japanese, English * PREPAID DATA SIM "3G" inquiries (Customer Center) 050-5835-2190 0:00 - 24:00 Japanese, English, Chinese, Korean ・Other inquiries 0120-11-8972(0:00 - 24:00) |