Using Tablets to Provide Information for Customers


Using Tablets to Provide Information for Customers Roving concierges use tablets to assist customers in Terminals 1 and 2 at Narita Airport.

By using tablets to access the same information system utilized by the information counters, the concierges are able to promptly provide customers with on the spot information on flight information, lost property, bus and train timetables and connections and hotels in and around Narita and Tokyo, and use photographs and maps for easy-to-understand information on shops and service facilities, etc. in the airport.

Using Tablets to Provide Information for Customers