CEO Message

I would like to express my sincere appreciation to everyone who uses Narita Airport, the workers supporting the safe and secure day-to-day operation of the airport, and the residents in the neighboring communities who live in harmony with the airport.

Over the little more than a year since I became president and CEO, various incidents have occurred, including the significant reduction of flights from mainland China, an upsurge in jet fuel prices triggered by the conflict in the Middle East, and the ensuing rise in airfares. In this situation, as aviation demand at Narita Airport has remained firm, the Narita International Airport Corporation (NAA) group earned net profit of 27 billion yen on a record operating revenue of 279.4 billion yen on a consolidated basis in FY2025.

NAA has won a 5-Star Airport Rating, the highest grade, from SKYTRAX, which compares the service quality levels of airports around the world, for the third consecutive year and also obtained the top award for the World’s Best Airport Staff. These achievements show the high regard to the efforts of all staff involved in the operation of Narita Airport.

Since the beginning of this year, new facilities that make Narita Airport more attractive, have opened one after another, including the SHIKISAI GARDEN in Terminal 1 and the BEER FLIGHT Cafe in Terminal 2. We are also making improvements to the workplace environment for the staff working in the various sections of the airport, including providing protection against heat waves.

Narita Airport handles around 30% of all passengers using international flights in Japan and around 70% of all airfreight in the country in terms of the value of exports and imports. As for domestic services, 19 cities across Japan are served by flights from Narita Airport. Given that the capacity at Haneda Airport is expected to reach its limits sooner or later, expansion of Narita, so-called NEW NARITA AIRPORT Project is essential in order to respond to a future increase in aviation demand and lay a solid foundation for Japan’s further economic growth.

In July this year, the following points were confirmed by the central government, Chiba Prefecture, nine municipalities surrounding the airport, and NAA:

Meanwhile, a governmental discussion working group worked out a summary of discussion presenting a future vision concerning Narita Airport’s passenger terminals, new cargo area, and railway access. The summary also laid down the target years of opening—in the first half of the 2030s for facilities in the new cargo area, and during the 2030s for other facilities.The overall picture of major facilities of Narita Airport and the path for development have become clearer.

Going forward, we will formulate specific plans concerning the repositioning and renewal of facilities across the entire airport, including facilities other than those discussed by the working group. We will pursue the challenge of developing Narita Airport into an airport that is easier to use and more convenient and that also gives pleasure to visitors as well as passengers. We will strive to realize the SORATO NARITA Airport City Project, which is being promoted by Chiba Prefecture, in order to realize co-existence and co-prosperity between the airport and the surrounding communities.

It is not easy to carry out this grand project while ensuring the safe and secure day-to-day operation of Narita Airport. However, recognizing this challenge as a huge opportunity for the NAA group’s further growth, we will proceed with the project swiftly and decisively so as not to miss such opportunity. I greatly appreciate your understanding and support.