Sustainability Examples

Improvement of break rooms for employees

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Photo of a newly opened unmanned convenience store in the Apron district

We have established an unmanned convenience store open 24 hours a day, 365 days a year, in Passenger Terminal 1 in October 2023, and Passenger Terminal 2 in November 2023.

Establishment of unmanned convenience store

About 40,000 employees are working at Narita Airport. The hours and places they work, and the category of their business, vary widely. Thus, their expectations on workplace environment also vary by each employee. We consider what to focus on among various needs, and how to make progress, and are speedily making improvements on issues that are considered to have higher priority. One of such issues is the establishment of an unmanned convenience store in the apron area. In the apron area, where ground handling business operators are mainly working, there had been no place where people could buy foods, and the employees were feeling inconvenienced. Therefore, an unmanned convenience store open 24 hours a day, 365 days a year was established in Passenger Terminal 1 in October 2023, and Passenger Terminal 2 in November 2023.