Digital Transformation

Defining the "AIR NARITA" Master Policy on Digital Transformation

The "AIR NARITA" master policy on digital transformation at Narita International Airport is designed around the following three core elements encompassing the Activation, Innovation and Renovation of Narita International Airport's business, systems and organization taking aboard all those involved with the airport towards a common destination.

AIR NARITA's 3 Core Elements

  1. 1.Radical review of business processes - Elimination of the paper culture and reliance on the traditional Japanese seal system
  2. 2.Automation and labor efficiency
  3. 3.Sophisticated airport operation - The building of data linkages with stakeholders and frameworks for decision-making

Radical review of business processes

Efficiency of business processes

Radically review NAA's business processes and bring innovation to business systems.

Automation and labor efficiency

Promotion of business efficiency and enhanced productivity by proactively incorporating the cutting-edge technology including AI

Sophisticated airport operation

Under the philosophy of TAM (Total Airport Management), Narita Airport is working to sophisticate its operation system in order to realize smooth and efficient operation of the airport.