Details of airport notificationNarita Airport Achieves World-Class “5-Star Airport” Rating for Three Consecutive Years! - SKYTRAX WORLD AIRPORT STAR RATING -
Narita International Airport has been awarded the highest rating of “5 Stars” for the third consecutive year in the WORLD AIRPORT STAR RATING conducted by SKYTRAX.
While welcoming numerous customers from around the world, Narita International Airport has continuously worked to improve terminal facilities and services, striving for efficient and comfortable operations to meet diverse needs. As a result, the airport has been highly recognized for delivering a customer experience worthy of the “5-Star” designation in every aspect of its services.
This year, in particular, the expansion of dining and retail facilities, the development of new airport stay environments, the creation of an atmosphere incorporating cultural and artistic elements, world-class cleaning standards, and the professional service provided by airport staff have all received high praise.
Terminal 1 Inbound PR Space “NARITA BEYOND”
Terminal 3: Expansion of Dining and Seating Areas
Art Competition Award-Winning Works Displayed ※Until the end of November 2025
Moving forward, Narita International Airport will continue to work closely with airport operators and staff, remain attentive to customer needs, and strive to deliver even higher-quality and optimal customer experiences.
What is SKYTRAX · WORLD AIRPORT STAR RATING?
SKYTRAX, established in 1989 and headquartered in London, UK, is a global aviation industry rating organization. It conducts independent audits and passenger satisfaction surveys for airlines and airports worldwide, publishing evaluations of international airlines and airports.
The WORLD AIRPORT STAR RATING program comprehensively audits airport facilities and services, assigning ratings from 1 to 5 stars for each category and overall performance.
For more details, please visit the SKYTRAX website.