Lost & Found
Frequently Asked Questions list of
What is the contact information for inquiries about lost or forgotten items on the airplane?
What is the contact information for inquiries about lost or forgotten items on the airplane?
Please make inquiries with your airline.
What is the contact information for inquiries about lost or forgotten items in the airport when the dropped location is known?
What is the contact information for inquiries about lost or forgotten items in the airport when the dropped location is known?
Please call the Lost and Found Office of Narita Airport. All lost and found items in the airport are reported to the airport police department where they are stored.
Narita International Airport Lost and Found (before departure passport control/after customs)
Open 24 hours a day, 365 days a year
Narita Customs Lost Property Office (after departure passport control/before customs)
Weekdays, 08:30-17:00 (closed on Saturdays, Sundays, and holidays)
Inquiries by email
Please make inquiries from the following link.
Inquiries to Narita Airport Police Department
Accounting Section, Narita Airport Police Department
+81 476-32-0110Weekdays, 08:30-17:15 (closed on Saturdays, Sundays, and holidays)
Lost and Found Information System
Please check from the following link
What is the contact information for inquiries about lost or forgotten items when the location is unknown?
What is the contact information for inquiries about lost or forgotten items when the location is unknown?
Please make inquiries to the following.
Inquiries by telephone
Inquiries by email
Please make inquiries from the following.