Service and Facility DetailsLost & Found Inquiry
Lost and found items at Narita International Airport are handled through a dedicated chat service.
About find chat
Reception hours
00:00-24:00
Support hours
09:00-21:00
※New inquiries after 21:00 will be answered tomorrow.
Area not covered
After Security Check (International Flights),Before Customs etc,
How to use
- 1.Click the button below to go to the Facility List page and select the facility where you left your items
- 2.Register for Inquiry Chat by clicking the button above.
- 3.Log in by following the directions in your registered email.
- 4.From the link in your message submit your inquiry.
- 5.Based on the information you enter, find's operator will communicate with you via chat.Our support center will search for you.
If you require assistance by phone
Please contact us at the address below.
Narita Airport Information
TEL：0476-34-8000
* Open 24 hours a day, 365 days a year