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Frequently Asked Questions list of

Are there any rules for taking photos inside Narita Airport?

When filming in Narita Airport, please observe public manners, etiquette and safety for the comfort and benefit of all airport customers. Please note that airport staff may ask you to stop filming if any of the following is observed. For commercial photography (excluding photography to be posted on social media), please take note of the above and submit your application through the following URL.

Overview

・Filming that inconveniences other airport customers ・Any act that infringes on rights, such as portrait rights and copyrights ・ Filming in security screening checkpoints and certain restricted areas, including passport control, Customs and Quarantine * Please note that Narita Airport accepts no responsibility for any problems caused by the publication of photos or videos taken by customers.

I would like to link to this site. What procedures are necessary?

In principle, NAA allows links to this site, including the top page and all other contents. There is no need to inform us before or after linking to this site. Please note that the site structure may be changed without prior notice for links to pages other than the top page (http://www.narita-airport.jp). NAA assumes no responsibility for any broken links that may occur in such cases. In addition, please be aware that NAA assumes no responsibility whatsoever for the linked website. Please refer to the Site Policy for details.

I’d like to work at Narita Airport.

For positions in the airport shops and restaurants, please refer to the job information posted by individual companies. We provide no additional job information, and ask that you contact companies directly about any open positions. Information regarding positions at Narita International Airport Corporation (NAA) can be accessed via the NAA website.

If you still have questions

Please make inquiries at the following.

Inquiries to AI Chat Auto-Response Service

The AI responds to inquiries about flight information and airport facilities.

Inquiries by Telephone

We will answer your questions about lost property, airport facilities, flight information, airport access or other problems.

Inquiry form

We will answer your questions about lost property, airport facilities, flight information, airport access or other problems. * It may take a few days for us to answer.

Opinion/request form

Please share your feedback for service improvement. *Please note that it may take a few days to respond.

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