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FAQ

FAQs

What is the contact information for inquiries about duty-free range, import/export restricted and prohibited items, and other customs procedures?

Please contact the following.

Narita Customs Branch (counselor)

+81 476-34-2128

Weekdays, 08:30-12:15, 13:00-17:00 (closed on Saturdays, Sundays, and holidays)

Narita Customs Branch (counselor)

+81 476-34-2129

Weekdays, 08:30-12:15, 13:00-17:00 (closed on Saturdays, Sundays, and holidays)

Bringing Plants, Vegetables, or Fruit with You, and Other Plant Quarantine-Related Matters

Please contact the following.

Yokohama Plant Protection Station, Narita Branch

Terminal 1

+81 476-32-6694

Terminal 2 and 3

+81 476-34-2352