Service and Facility DetailsAutonomous Driving
After departure inspection procedures at Terminal 1 and Terminal 2, a mobility service using autonomous personal mobility "WHILL" is provided free of charge in the international departure areas. This service is available to all customers, including the elderly and those who are anxious about walking long distances.
Outline of Autonomous Driving
WHILL autonomously drives and supports your movement to the destination that you select yourself. After you get off, it autonomously returns to the boarding place, called WHILL Station.
WHILL autonomously drives smoothly within the terminal and brings you to your destination while you remain seated.
Service areas
WHILL operates in the areas after departure inspection procedures.
*It is not possible to go back and forth between the main building side and the connecting corridor side at Terminal 2.
Terminal 1 | Areas after departure inspection procedures: all areas. |
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Terminal 2 | Areas after departure inspection procedures: connecting corridor and gates numbered in the 80s and the 90s. Areas after departure inspection procedures: main building and gates numbered in the 60s and the 70s. |
Terminal 1 | 7:30‐21:30 |
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Terminal 2 | 7:30‐21:30 |
Terminal 1 | At the departure concourse on the third floor of the South Wing. At the departure concourse on the third floor of the North Wing, near Gate 21 of Satellite 2. |
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Terminal 2 | In the connecting corridor on the second floor of the main building. On the 3rd floor of the main Building, near Gate 61, Gate 71. |
How to use
Reservation is not required. Please come to WHILL Station directly.
* The number of available units is limited. We apologize in advance for times when you cannot use the service.
The following people cannot use the service.
- People weighing 136 kg or more
- People shorter than 140 cm
Notes
We assume no responsibility for the following cases.
- You miss your flight because of the use of WHILL.
- Any damage caused by the use of WHILL for purposes other than its intended purpose.
- Any damage due to theft while using WHILL.
The following acts are prohibited.
- Eating or drinking while using WHILL.
- Use by two or more people (including use with a baby in a baby carrier)
- Intentionally dirtying or damaging WHILL.