Assistance for Customers Who Have Difficulty with Communication or Using Airport Facilities
Information counters bearing the "?" sign are there to answer your questions or solve problems.
Services and facilities
Inquiries
Narita Airport Information
Inquiries by Telephone
+81 476-34-8000Inquire by email
Inquiry formReception hours
Open 24 hours a day, 365 days a year
Related Information
Barrier-free information
Introduction to airport barrier-free facilities
We introduce facilities that consider universal design for all customers to use with peace of mind.
Barrier-free information for trains and buses
We will guide you to the barrier-free information of trains and buses.