Map
Frequently Asked Questions list of
The current location is not displayed on the map. How can I use it?
The current location is not displayed on the map. How can I use it?
When I try to turn on the current location in the map, it says,"You need to make a setting to allow location information from the device settings." and I cannot make the setting.
When I try to turn on the current location in the map, it says,"You need to make a setting to allow location information from the device settings." and I cannot make the setting.
I have set the current location on the map, but I want to prevent the location information from being obtained.
I have set the current location on the map, but I want to prevent the location information from being obtained.
What is the basis for calculating the route time for route search?
What is the basis for calculating the route time for route search?
When I do a route search, it says, "You cannot do a route search between these areas," and I can't search.
When I do a route search, it says, "You cannot do a route search between these areas," and I can't search.
The route search results are different from the actual route on site.
The route search results are different from the actual route on site.
The orientation of the device is not displayed as Google Maps.
The orientation of the device is not displayed as Google Maps.
The bus route displayed in the route search results is different from the actual route.
The bus route displayed in the route search results is different from the actual route.
When I try to display my current location on the map, I get an error saying "Cannot obtain accurate location information," and my location is not displayed.
When I try to display my current location on the map, I get an error saying "Cannot obtain accurate location information," and my location is not displayed.
Automatic Resumption
If you continue to have the browser map open even after "Cannot obtain accurate location information" is displayed, the current location will automatically resume displaying once the accurate location information can be obtained again. However, please note that once the error screen is displayed, it will not close automatically. So after the situation where location information can be obtained is restored, please press the close button and check the screen.
Is the location data obtained from the current location on the map saved on the site?
Is the location data obtained from the current location on the map saved on the site?
Can I search for transfer routes within the airport?
Can I search for transfer routes within the airport?
If you still have questions
Please make inquiries at the following.
Inquiries to AI Chat Auto-Response Service
The AI responds to inquiries about flight information and airport facilities.
Inquiries by Telephone
We will answer your questions about lost property, airport facilities, flight information, airport access or other problems.
Inquiry form
We will answer your questions about lost property, airport facilities, flight information, airport access or other problems. * It may take a few days for us to answer.
Opinion/request form
Please share your feedback for service improvement. *Please note that it may take a few days to respond.