*We are unable to respond to matters related to airline services (limits on luggage size; lost, damaged or delayed luggage; airline ticket prices, reservations and warranties; carriage of pets, etc.). Please direct those inquiries to your airline.

Inquiries For inquiries about facilities in the airport, flight information, how to access the airport, lost property etc.

Opinions and Requests Click Here for Opinions and Requests to Narita Airport

Telephone Inquiries

0476-34-8000

Please check the number before dialing
This is an automatic recorded information service. Press the number that corresponds to the information you require.
* Recorded flight information is provided between 5:00 a.m. and 11:00 p.m.
Flight information outside those hours and other inquiries will be handled by operators.

Narita International Airport infomation-Directions for Use”