How much time should I allow between arrival at the airport and my flight time?
For most airlines, check-in time generally begins two hours prior to departure time and ends one hour prior to departure time. However, check-in time may vary by airline, so please contact your airline directly to confirm.
Would you like to know about taking duty-free goods, pets, or plants onto the plane, vaccinations required before travel, or visa application procedures?
Tax Exemptions, Restricted Goods, Prohibited Goods, and Customs Procedures
Narita Customs Station (Consultation Office)0476-34-2128, 0476-34-2129 Weekdays 8:30-12:15. 13:00-17:00 (Closed Sat., Sun. and holidays)
Inquiries concerning the import or export of animals and meat product
Animal Quarantine Station, Narita Branch
- Contact desk for travel of dog & cat: 0476-32-6664(Reception time 9:00-18:00)
- Terminal 1: 0476-32-6510
- Terminal 2 : 0476-34-2342
- Terminal 3 : 0476-34-4260
Bringing in ferrets, hamsters, parakeets, etc. to the country
Narita Airport Quarantine (Animal Importing Administration Office) 0476-32-6708(English and Japanese only)